CQC Registered

Regulated care meeting recognised standards for quality and safety.

NHS Framework

Approved to provide care in line with NHS framework requirements.

ISO 9001 Certified

Certified quality management systems focused on consistent, reliable care.

Our Homes
Our Homes

Our Services

Specialist Support Built Around Every Individual

Our services are designed around each person’s needs, choices and goals, providing the right level of support while promoting independence, confidence and quality of life.
02

Learning Disability Support

Individual support focused on developing everyday skills, confidence, independence and meaningful participation in daily life.

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03

Autism Support

Person centred support shaped around individual routines, communication, sensory needs, preferences and goals.

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04

Mental Health Support

Compassionate and consistent support that promotes emotional wellbeing, stability, confidence and greater independence.

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05

Complex Care

Individualised support for people with complex needs, delivered with consistency, dignity and a clear understanding of the person.

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06

Personal Care

Respectful support with personal and everyday needs while protecting dignity, choice and independence.

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Our Approach

The Values Behind the Way We Care

Our values shape every part of the support we provide. They influence how we listen, how we communicate and how we make decisions alongside the people we support.

We believe great care starts with understanding the individual. That means respecting each person’s choices, building trusted relationships and creating the right environment for greater confidence and independence.

These principles are not simply statements. They guide our team every day and help us deliver support that is consistent, respectful and genuinely person centred.

Care

We provide compassionate, thoughtful support that puts each individual’s wellbeing, dignity and choices at the heart of everything we do.

Integrity

We act with honesty, transparency and professionalism, building trust with individuals, families, professionals and commissioners.

Team

We work together with individuals, families and professionals, sharing knowledge and building strong relationships to achieve positive outcomes.

Empowerment

We encourage people to make their own choices, develop confidence and build the skills they need for greater independence.

Dedication

We remain committed, consistent and responsive, taking the time to understand what matters to each person and how best to support them.
WHO WE SUPPORT

Support That Recognises Every Person as an Individual

Every person has different strengths, needs and aspirations. We take time to understand what matters to each individual and provide support that encourages choice, confidence, independence and a fulfilling everyday life.

Adults with Learning Disabilities

Individual support to develop skills, confidence and greater independence.

Autistic Adults

Consistent support shaped around communication, routines, preferences and individual needs.

Adults with Mental Health Needs

Compassionate support focused on wellbeing, stability and everyday independence.

Adults with Complex Needs

Thoughtful, consistent support for people who require a higher level of individual assistance.

Adults with Physical Disabilities

Support that promotes dignity, choice, accessibility and participation in everyday life.

Families and Carers

Working collaboratively with families and carers to achieve positive outcomes for the people we support.

Discover Who We Support
Empower Care and Support helping an individual

Our Services

Two Specialist Care Pathways, Built Around the Individual

From high-intensity bespoke placements to tenancy-based supported living, our services are designed around each person’s needs, risks, strengths and long-term goals.
Bespoke Placements Care worker providing one-to-one support to an adult

01 / Flagship Service

Bespoke Care Packages

We provide highly personalised care packages for adults with complex needs who may not have progressed within conventional ward or care environments.

Each placement is developed around one individual, allowing the environment, staffing, routines and support approach to be adapted to their specific needs. Our aim is to create greater stability, reduce distress and support meaningful progress towards recovery and independence.

Depending on the placement, accommodation can include private bedrooms, en-suite facilities and flexible spaces for therapy, daily activities, mealtimes and family visits.

  • 24/7 Support
  • Behaviours of Distress
  • Learning Disabilities
  • Autism
  • Complex Mental Health
Enquire About a Placement

02 / Flagship Service

Supported Living

Our supported living services help adults with learning disabilities, autism and mental health needs live safely and independently within their own homes and communities.

Each person has their own tenancy, with support shaped around their daily routines, communication needs, personal goals and level of independence. A consistent core team can provide support 24 hours a day where required, with staff training tailored to the individual.

The focus is on helping each person develop everyday living skills, build confidence, take greater control of their choices and maintain a stable life in the community.

  • Tenancy-Based
  • Learning Disabilities
  • Autism
  • Mental Health
  • Community Living
Explore Supported Living
Community Support worker encouraging an adult in a wheelchair playing basketball outdoors

The Care Journey

End-to-end pathway from crisis to independence

We support individuals across the full care journey from urgent stabilisation through to long-term independence and sustainability.
Phase 1

Crisis & Stabilisation

Bespoke, high-intensity placements providing immediate safe environments for individuals in crisis.

Phase 2

Recovery & Intervention

Specialist therapeutic support — PBS frameworks, DBT-informed approaches, and MDT collaboration.

Phase 3

Transition & Step-Down

Structured discharge planning with seamless transition support — connecting to community-based services.

Phase 4

Independence & Sustainability

Supported Living — tenancy-based, community-rooted, person-led lives with ongoing compassionate support.

Why Empower Care & Support

Support You Can Feel Confident About

We take time to understand the person behind the support plan — so families feel reassured and individuals feel genuinely heard.

Person-Centred Support

Care is planned around individual needs, preferences and goals.

Promoting Independence

People are encouraged to remain active in everyday decisions.

Compassionate Care Team

Support is delivered with patience, dignity and respect.

Flexible Support

Care can adapt as needs and circumstances change.

Clear Communication

We work closely with individuals, families and other professionals involved in care.

Why Empower Care & Support

Support You Can Feel Confident About

We take time to understand the person behind the support plan — so families feel reassured and individuals feel genuinely heard.
01

Learning Disabilities

Skill development, independence-building, community participation, and structured person-centred support plans.

02

Autism Spectrum Disorder

Predictable, low-arousal, sensory-informed environments. Communication and social development with decades of expertise.

03

Mental Health

Support for PTSD, bipolar disorder, severe anxiety and depression — recovery-focused care pathways and resilience building.

04

Challenging Behaviour

Positive Behaviour Support (PBS) frameworks, functional assessments, proactive and reactive de-escalation strategies.

05

Personality Disorders

DBT-informed approaches, emotional regulation and distress tolerance, psychologically informed environments.

06

Physical & Communication

Mobility assistance, adapted environments, AAC tools, and staff trained in specialist non-verbal communication.

WHAT PEOPLE SAY

Real Experiences. Brighter Futures.

Here are some of the experiences shared by the people we support, their families and the professionals who work with us.

OUR HOME

A Place to Feel at Home,
With the Right Support Around You

Our supported living home in Woodford Green provides a welcoming and comfortable environment where individuals can enjoy greater independence while receiving personalised support when they need it.

4 Private Bedrooms

Comfortable personal spaces to make your own.

3 Modern Bathrooms

Practical facilities for comfortable everyday living.

Spacious Living Areas

Separate lounge and open plan communal space.

Fully Equipped Kitchen

Modern and spacious kitchen and dining area.

24 Hour Support

Support available around the clock according to individual needs.

Large Garden

Outdoor space to relax and enjoy activities.

Explore Our Home

Refer Someone for Supported Living

If you are a family member, carer or professional, you can refer someone to Empower. We work closely with you to understand their needs and make the referral process as clear and supportive as possible.

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